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Non-Discrimination Statement

The terms of this Silver House Non-Discrimination Policy were last updated on Dec, 28 2023.

Discrimination is Against the Law
Silver House complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Silver House does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


Silver House:


* Can provide free aids and services to people with disabilities to visually communicate effectively with us, using our Silver House AI, which can quickly output speech to text for patients to read in multiple sizes of font for easy reading.

*Can also provide free interpreter services, for people whose primary language is not English, using our Silver House AI, which is designed to support multiple languages to cater to a global audience.


Currently, our AI is able to support both online or app-based chatting, voice to text, and voice to voice interpretation, via mobile app, in several languages, including:


  • English
  • Spanish
  • French
  • German
  • Portuguese
  • Italian
  • Dutch
  • Russian
  • Arabic
  • Chinese


The AI uses natural language processing technology to interpret and respond to user queries in different languages, making it an ideal tool for multilingual audiences.


If you need these services, contact our Communication Service Coordinator.


If you believe that Silver House has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:


Silver House Communication Service Coordinator


15411 W. Waddell. Ste 102, Surprise, AZ 85379, 202-681-1274


ops [at] silverhouse [dot] health


You can file a grievance in person, by mail, or email. If you need help filing a grievance, our Communication Service Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:


– https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html